Auno for Discord
Bring Auno into your server. It answers common questions, surfaces what your community is asking and keeps your team in the loop.
What Auno does in Discord
Auno works in the channels you choose, so your community gets fast answers and your team sees the patterns behind the questions.
Answers questions
Replies using your docs, FAQs and past answers.
Surfaces trends
Shows what your community asks about most.
Summarises channels
Catches your team up on busy channels.
Flags what needs you
Escalates the questions only a human should answer.
How to set it up
1
Click Connect Discord and sign in.
2
Add Auno to your server.
3
Choose the channels Auno can read and reply in.
4
Mention @Auno or let it answer in support channels.
What Auno can see
Auno can
Read channels you add it to
Reply when you allow it
Share weekly community recaps
Auno never
Reads direct messages
Moderates or bans members
Posts outside chosen channels
Things to try
What did the community ask this week?
Summarise #feedback
Answer the top three questions
Who needs a reply from us?
